FAQ

We offer global delivery from our hub in Denver, Colorado, USA. We ship to most countries worldwide, excluding select remote regions in Asia and other specified areas. During checkout, you can enter your address to confirm availability.

We offer two reliable shipping methods:

🚀 Standard Shipping – Fast & Tracked
• Carrier: DHL or FedEx
• Delivery Time: 10-15 business days after dispatch
• Cost: Flat rate of $12.95 USD
• Ideal for: Time-sensitive needs, like gearing up for an upcoming trip.

📦 Free Shipping – Value-Driven & Reliable
• Carrier: EMS (Economy Mail Service)
• Delivery Time: 15-25 business days after dispatch
• Cost: FREE on all orders over $50 USD
• Ideal for: Building your collection or stocking up on essentials without rush.

All orders require 1-2 business days for processing. Our team meticulously checks, prepares, and securely packages every item—from automatic knives to delicate butterfly knives—with the precision our community expects.

Yes. You will receive a tracking number via email as soon as your order ships, giving you full visibility of its journey to your doorstep.

Yes. We ensure all shipments, especially for regulated categories like California Legal (Auto) knives, are processed with full transparency and adherence to international and local regulations. It is the customer’s responsibility to understand and comply with their local laws regarding the ownership and importation of knives.

Our curated selection focuses on precision and functionality:
Automatic Knives Fixed Blade Knives Flipper Knives Butterfly Knives
EDC Knives Hunting Knives Axes & Hatchets
Camp Cookware Fire Starters Kitchen Knife Sets
Beads & Lanyards Hydration

We specialize in Kershaw knives across all action types (Assisted, Auto, Butterfly, Fixed, Folding, Hunting, OTF).

This category features automatic knives that are designed to comply with specific regulations in California, USA. These models typically have blade length restrictions and other design features to adhere to state law. Always verify current local laws as regulations can change.

Absolutely. We are an authorized retailer committed to providing genuine Kershaw tools, known for their American craftsmanship, quality materials, and reliable performance. Your investment is in an authentic companion for adventure.

We accept major credit cards and secure online payment methods:
Visa, MasterCard, JCB, and PayPal.
All transactions are processed through secure, encrypted channels.

Yes. We use industry-standard encryption and security protocols to protect your personal and payment information. We do not store sensitive credit card details on our servers.

Please contact us immediately at [email protected] if you need to modify or cancel an order. We will try to accommodate your request if the order has not yet entered the processing stage (within 1-2 business days).

We stand behind every product. If an item doesn’t meet your expectations, you have 15 days from the date of receipt to initiate a return. The item must be in its original, unused condition with all packaging and materials.

Visit our Returns Policy page for full details and to start the process. You will need your order number and the email address used for the purchase.

Return shipping costs are generally the responsibility of the customer, unless the return is due to an error on our part (e.g., wrong item shipped). Please see our full Returns Policy for detailed information.

Yes. Genuine Kershaw products are covered by Kershaw’s manufacturer warranty against defects in materials and workmanship. Please refer to the documentation included with your product or the official Kershaw website for warranty specifics.

Yes, potentially. Import duties, taxes, and customs clearance fees are not included in the item price or shipping cost. These charges are the responsibility of the recipient and vary by country. We declare all packages accurately as “Cutlery” or “Tools” with the correct value to ensure smooth customs processing.

Customs delays are outside our control but are typically resolved locally. Use your tracking number to see if any action is required from you (e.g., paying fees, providing information). If a package is returned to us due to failed customs clearance, we will contact you to arrange a reshipment (additional fees may apply) or a refund.

Delivery times are estimates. Factors like customs processing, local postal service efficiency, and distance from our US hub can affect transit time. We recommend ordering well in advance for time-sensitive needs.

Note: Some remote regions may have restricted or unavailable delivery options.